Hotel General Manager
About the role
Role Description
The Hotel General Manager role is a part-time, hybrid position based in Dubai, United Arab Emirates, with a mix of on-site and work-from-home responsibilities. The General Manager oversees daily hotel operations, including front office, housekeeping, food and beverage, and guest services, ensuring a consistently high standard of service and safety. This role manages staff scheduling, performance, and development, while fostering an inclusive, collaborative work environment. The General Manager is responsible for monitoring budgets, revenue, and cost controls, implementing strategies to improve profitability and guest satisfaction. Additional responsibilities include maintaining compliance with local regulations, coordinating with external vendors, and supporting marketing and sales initiatives to drive occupancy and enhance the hotel’s reputation.
Qualifications
- Strong General Management and Business Management skills to oversee hotel operations, lead diverse teams, and drive performance.
- Proven Customer Service experience with a focus on guest satisfaction, problem-solving, and effective communication.
- Budgeting skills, including financial planning, cost control, and revenue management within a hospitality environment.
- Knowledge of Food & Beverage operations, including service standards, menu coordination, and quality control.
- Previous experience in hotel or hospitality management, ideally in a supervisory or managerial capacity.
- Ability to work effectively in a hybrid arrangement, balancing on-site presence in Dubai with remote responsibilities.
- Strong organizational, time-management, and decision-making skills, with attention to detail and operational efficiency.
- Proficiency with hotel management systems and basic office software; familiarity with health, safety, and local regulatory requirements.
- Relevant qualification in Hospitality Management, Business Administration, or a related field is preferred.
