Money-Back Policy

1. When to request a refund

Send your request to [email protected] within 30 days of your first purchase and before the subscription period for that purchase ends. Include the email used for your account, your purchase date and the plan you bought. We will review the request and reply by email.

2. Activity required for the guarantee

• For a one-month or longer plan: use RemoteAmigo on at least 14 consecutive days during the first 30 days and apply to at least 100 jobs across those days.
• For a one-week plan: use RemoteAmigo on at least 4 consecutive days during the first 7 days and apply to at least 50 jobs across those days.

3. Evidence to include

Include dated evidence of your applications and enough detail to confirm the required number of jobs and consecutive days. Applications happen on the original employer or job-board site, so confirmation emails, submission receipts or screenshots from those sites can be used. We may ask for clarification if the evidence is incomplete. Please remove unrelated sensitive information before sending screenshots.

4. What the guarantee covers

The activity requirements above determine eligibility for this voluntary guarantee. A request that does not meet them may still qualify for a refund where required by law. We may also consider exceptional circumstances individually.

Cancelling a subscription prevents future renewal charges but does not itself make a past payment refundable. If we approve a refund, we will return it through the original payment method where possible and tell you when it has been submitted for processing.

5. Statutory rights and contact

Consumer cancellation and refund rights vary by location and are not replaced by this guarantee. If you want to exercise a statutory right or ask about a charge, email [email protected] with the account email and purchase details. We will assess your request under the law that applies to you.