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Product Marketing Manager

LogX Group
Hybrid / CanadaFull timeLead / Manager
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About the role

Location: Hybrid (or remote for the right candidate) Greater Toronto Area

Reports to: Chief Revenue Officer ·

About ShipSavvy. ShipSavvy is a Canadian shipping platform that makes cross-border shipping simple for small and mid-sized businesses. Customers buy discounted labels from major carriers, clear customs through our brokerage services, and connect their stores through integrations like Shopify, WooCommerce, Amazon and ShipStation. We are part of LogX Group, based in Oakville, and we ship more than 20,000 packages a week.

The role. We ship a lot, and customers often don’t hear about it. You make sure they do. You own how each product is positioned, launched and sold, and you build the partner and affiliate programs that bring us new customers. You join a small team: our demand generation lead runs paid channels and the funnel, our marketing operations lead runs the CRM, email and automation, and an agency team handles video and web production. Product marketing and partners are yours.

What you will do

  • Launch every release: release notes, in-app messages, emails to the customers it affects, and a short brief for sales and support
  • Own positioning and one-pagers for each product line: cross-border labels, customs brokerage (Savvy Broker), integrations and API, pickups and drop-off, and our US platform
  • Build sales tools: rate comparisons, customer stories and pitch materials
  • Run our partner program: co-branded sign-up pages for partners such as 3PLs and prep centers, referral partners, and an affiliate program with clear terms and tracking
  • Own our listings and co-marketing on marketplaces, app stores and carrier and platform partner pages
  • Lead the launch messaging for our January release and our US go-to-market
  • Report on what works: new active customers and revenue by launch, partner and program

What you bring

  • 4+ years in product marketing, partner marketing or both, in shipping, logistics, fulfillment or e-commerce software (or a closely related space)
  • You have launched products and written the messaging yourself
  • You have built or run a partner, referral or affiliate program
  • You know how small and mid-sized online sellers choose their shipping and fulfillment partners
  • Hands-on with digital and social: you make your own one-pagers, social posts and simple graphics in Canva or similar tools
  • Clear, simple writing. Our team works across several countries and first languages.
  • Comfort with data: CRM, web analytics and campaign reporting
  • Nice to have: cross-border or customs experience, and a network in North American e-commerce

Pay: $90,000.00-$115,000.00 per year

Experience:

  • product marketing: 4 years (preferred)

Language:

  • English (required)

Work Location: Hybrid remote in Oakville, ON

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