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Senior Transportation Coordinator

Hybrid / CanadaFull timeSenior (5+ years)
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About the role

Pival International Inc. is a logistics and supply chain management company with a comprehensive menu of warehousing logistics and transportation solutions -including time sensitivity (land and air), FTL, LTL and intermodal.

Our work is guided by three core values that define who we are and how we operate:

  • Integrity – We act with honesty, transparency, and respect in every interaction.
  • Commitment – We take ownership, follow through on our responsibilities, and strive for excellence.
  • Curiosity – We embrace learning, asking questions, and seeking continuous improvement.

These values are central to how we deliver quality, collaborate as a team, and support our customers. They are reflected in every role across the organization and guide our decisions, behaviors, and growth.

The Senior Transportation Coordinator is responsible for the successful execution of customer shipments while supporting carrier development and transportation procurement activities. The role balances daily operational execution, customer service, carrier relationship management, and capacity sourcing to ensure reliable and cost-effective transportation solutions. The successful candidate thrives in a fast-paced environment, takes ownership of shipment performance, and works collaboratively with customers, carriers, and internal teams to deliver exceptional service.

Role and Responsibilities

  • Respond promptly to all shipment requests, rates, and book cost shipments

  • Monitor and record relevant shipment information systematically, manage successful movement of shipments

  • Create and execute back up plans for shipments

  • Promote & maintain excellent relationships with carriers & fleets

  • Adhere to appropriate regulatory requirements and company policies

  • Develop effective solutions to shipments opportunities for customers & promote company services

Provide effective communication to and between external and internal customers, orders, returns, PODs

  • Respond effectively to all service failures

  • Support transportation profitability objectives through effective operational execution, carrier management, and cost control

  • Identify & facilitate process improvement projects to drive efficiency

  • Other tasks as assigned

Role Requirements

  • 2 years experience in an operations role within the trucking industry.

  • Previous experience using Full Circle TMS (Asset).

  • Previous experience using 3GTMS (Asset)

  • Understand current market trends, seasonality, and industry updates

  • Diploma/ Degree in Supply Chain Management.

  • Responsible for following best Quality, Environmental and Sustainable practices and ensuring procedures are adhered to within day-to-day operations.

  • Knowledgeable with the ISO9001:2015 and ISO14001:2015 Standard requirements applicable to assigned functions and role.

  • Takes accountability and supports team to contribute to the effectiveness of the quality (QMS) and environmental (EMS) management systems.

Additional Information

  • Strategic Thinker

  • Team Building

  • Problem Solving

  • Organizational Skills

  • Excellent communication skills

  • Comfortable with technology and computerized workstation

  • Great interpersonal skills

  • Excellent MS Office and other software proficiency

  • Proven ability to multi-task effectively

  • Understand accounting, reporting, P&L – AP & AR proficient

PiVAL subscribes to the principles of equal employment and promotes access to our diversified, inclusive and accessible workplace. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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