Care Management Assistant
About the role
Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Case Management Assistant, you will facilitate the transition of patients to post-acute care and assist with supply of procurement to fulfill discharge plans. You will communicate with extended care facilities regarding bed availability, ensuring necessary clinical documentation is supplied to providers before arranging transportation and documenting details of the transition. This position offers a unique way to make a positive difference in your community while enhancing your skills within an innovative healthcare system.
A caregiver in this position works days, 8:00am—4:30pm.
A caregiver who excels in this role will:
- Participate in discharge planning activities for complex patients.
- Partner with Transitional Care Coordinators and Social Workers to ensure a timely discharge and provide appropriate linkage with post-discharge providers.
- Communicate with Transitional Care Coordinators and Social Workers regarding the discharge planning status of all patients referred by Transitional Care Coordinator.
- Determine bed availability at extended care facilities based upon requests by patients and families and advise the Transitional Care Coordinator and Social Workers of bed opening.
- Transmit initial patient demographic information as appropriate.
- Coordinate paperwork for PASS-ID and all other regulatory documents required before transition of patients to post-acute care.
- Prepare necessary information from the medical record before transition of patients to post-acute settings.
- Arrange for transportation to post-acute care and document arrangements in the medical record.
- Maintain ongoing communication with Transitional Care Coordinators and Social Workers of the status of transition plans assigned to CMA.
- Assist with arranging for procurement of difficult to find medications, medical supplies and other items that will be needed to fulfill a patient's discharge plan.
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED
- Three years of recent experience working in healthcare or a related field
- Fluency in medical terminology
- Computer literacy
Personal Protective Equipment:
- Follows Standard Precautions using personal protective equipment as required for procedures.
Pay Range
Minimum hourly: $15.75
Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
