Deputy Director, Health Center Fundamentals and Compliance
About the role
Job Title: Deputy Director, Health Center Fundamentals and Compliance
Location: Bethesda, Maryland (Hybrid Preferred; Remote Optional)
Reports To: Director, Health Center Fundamentals and Compliance
FLSA Status: Exempt
Must be able to provide proof of residence in one of these states: KS, MA, MD, MI, NC, NJ, NY, TN, TX, PA, VA, WA, WV, and DC
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About NACHC
Founded in 1971, the National Association of Community Health Centers (NACHC) serves as the leading voice for America’s Health Centers and the people and communities they serve. NACHC works to promote the provision of high-quality, affordable, community-based health care to everyone, particularly to underserved populations.
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Position Summary
The Deputy Director, Health Center Fundamentals and Compliance supports the design, implementation, and continuous improvement of NACHC’s training and technical assistance portfolio focused on Health Center Program fundamental components such as program compliance, scope of project, program pathways such as New Access Point Funding and Look-Alikes, community needs assessment, public centers, operational fundamentals, and introductory overview of the Health Center Program.
The Deputy Director serves as an operational lead for the Director, Health Center Fundamentals and Compliance, on portfolio execution, coordinating training activities, educational resources, consultant engagement, project management, budgets, and performance tracking.
The Deputy Director must be comfortable in a fast-paced, team-based environment often requiring strategic thinking, critical analysis, solutions-orientation, data-driven efforts and successful interpersonal skills. The Deputy Director works in close coordination and collaboration with their supervisor to ensure alignment with senior leadership on vision, strategic implementation, demonstrable progress, and results.
Working closely with the Director, VP HC Capacity Building, and HCOG leadership, the Deputy Director ensures the successful development, delivery, evaluation, and administration of learning resources, trainings, and educational opportunities.. The Deputy Director collaborates across NACHC functional areas and with external partners to support high-quality educational programming, resource development, and technical assistance that advances health center performance, compliance, and patient access.
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Key Responsibilities
- Coordinate and collaborate with Director on the development, implementation, and maintenance of educational programs, tools, resources, and technical assistance offerings related to:
- Health Center Program Compliance
- Health Center Program Requirements
- Operational Site Visit (OSV) and Compliance Site Visit Readiness
- Health Center Program Pathways: New Access Point (NAP) Applications, LookAlike Applications, Service Area Competition, etc.
- Health Center Program Scope of Project
- LookAlike Health Centers
- Community Needs Assessments
- Mergers and Acquisitions
- Outreach, Enrollment, Patient Support Services and Workforce (including Community Health Workers, O and E Staff, Navigators, etc.)
- Implementing Medicaid Policy (Financial and Operational Implications)
- Public Centers
- Other foundational Health Center Program requirements
- Develop, refine, and manage all processes and systems related to the provision of training and advisory services to health centers and other clients:
- Provide project management for assigned grants, contracts, and portfolio activities.
- Develop and maintain project plans, timelines, deliverables, and implementation schedules.
- Monitor milestones, performance measures, and reporting requirements for assigned projects and initiatives.
- Providing editorial and quality control support for training materials
- Support review and quality check of materials.
- Assist with proposal, workplan, budget, and grant activity development.
- Support financial stewardship through tracking expenditures, monitoring budgets, processing contracts and Letters of Agreement, and coordinating contract deliverables.
- Liaise with Finance on the processes for invoicing clients.
- Collaborate with Finance, Operations, and other HCOG functional area teams to ensure effective portfolio administration and compliance with organizational policies.
- Maintain systems and processes supporting portfolio operations, resource management, and reporting.
- Ensure trainings are eligible offer continuing education credits (as applicable).
- Ensure other systems are in place for the provision of training and advisory services.
- Provide project management of contracted consultants and faculty.
- Respond to requests for related resources in a timely manner.
- Assemble the appropriate stakeholders to scope work.
- Develop scopes of work for training and advisory services and gain appropriate client and internal approvals.
- Develop contracts for engagements using NACHC templates and ensure each receives the client and internal NACHC approvals.
- Liaise with Finance to invoice clients for training and advisory services after an engagement is complete.
- Manage systems and processes to ensure NACHC maintains internal and external SME trainers and consultants that are vetted and qualified to provide training and consultation and advisory services.
- Collaborate with supervisor and HCOG leadership on a process for vetting and selecting external SME trainers/consultants.
- Ensure all vetted and approved trainers/consultants have an agreement on file with NACHC prior to providing services.
- Support additional Functional Area project management as directed by supervisor.
- Contribute to NACHC’s overall programming and objectives.
- Staff and support Committees known as Member Engagement Groups as assigned.
- Serve on crossfunctional teams as appropriate.
- Work in close coordination and collaboration with NACHC staff, Primary Care Associations, National Technical Assistance Program (NTAP) partners, and other funders/partners as appropriate.
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Required Qualifications:
- Bachelor’s degree in a relevant field.
- 5+ years of prior experience with HRSA’s Health Center Program and/or experience in a community health center in the areas related to this portfolio.
- 10% travel to NACHC conferences and external or client engagements.
Key Skills and Competencies:
- Strong written and verbal communication, including proposal development and presentations
- Ability to cultivate and manage diverse partner, consultant, and health center relationships
- Experience supporting training and advisory services in a nonprofit setting
- Demonstrated project management experience (Asana)
- Demonstrated experience with managing contracts and invoices.
- Demonstrated experience with Microsoft Office and virtual meeting platforms (Zoom)
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Why Join NACHC?
At NACHC, you’ll be part of a dedicated and collaborative team working to improve the health and well-being of communities nationwide. We offer competitive compensation, comprehensive benefits, and opportunities for growth in a purpose-driven organization.
Salary: $101,000 - $130,000
