E-Commerce Manager (Klaviyo + Shopify)
About the role
The role
We're looking for a growth-minded E-Commerce Manager who thrives in managing client relationships, knows how to design strategy that makes email campaigns perform, and works cross-functionally across a portfolio of consumer brands. You've worked inside agencies or in-house e-commerce teams, you see the big picture, and you live in the details.
You'll do it alongside Apex, our AI co-worker, which takes on the heavy lifting in campaign production so you can spend more of your time on strategy, creative thinking, and results for the brands you champion.
about middleman
middleman launched in 2023 with a bold vision: become the go-to growth agency for consumer brands navigating an omnichannel world. We built DTX™ (Direct to Everywhere), a full-spectrum email marketing approach that reaches customers wherever they buy: direct-to-consumer, wholesale, and retail. We're the trusted email experts for emerging and challenger brands, and we live to create wins.
What you'll own
- Building and executing DTC programs in Shopify and Klaviyo: storefronts, flows, campaigns, and conversion optimization that move the needle
- Building and executing B2B programs in Klaviyo, Shopify Wholesale, Faire, and other platforms
- Full-lifecycle strategy, from first purchase to repeat buyer to brand loyalist
- Client relationships end to end, including strategy calls, reporting, and delivering an incredible experience
- Leading and developing a small delivery team across client accounts
- Driving creative calendars with our brand, creative, and leadership teams
- Using Apex to speed up campaign production and sharpen performance
What you need
- 4+ years in e-commerce, lifecycle, or email marketing for consumer brands
- Hands-on Klaviyo experience: flows, segmentation, A/B testing, and deliverability
- Working knowledge of Shopify storefronts and optimization
- Experience owning client accounts at an agency, or owning channel results in-house
- Experience leading or mentoring others, formally or informally
- Clear, confident written and verbal communication
Bonus points
- Klaviyo certification
- Both agency and in-house experience
- B2B or wholesale experience (Faire, Shopify Wholesale)
- Shopify subscriptions
- Experience using AI tools in your day-to-day marketing work
Your closest friends would say you are
- Incredibly mindful
- A great communicator and storyteller
- Curious about everything
- The person who sees the big picture and sweats the details
You get super excited about
- Making an impact you can measure
- Founder-led consumer brands
- The intersection of creativity and data in e-commerce
- Finding new ways to use AI to work smarter, not just faster
- Building and leading high-performing teams
Logistics & Compensation
- Full-time. Hybrid for candidates near Scottsdale, AZ; remote for others
- Open to all U.S.-based candidates, prefer Arizona, California, Idaho, Texas, Florida, or North Carolina
- Compensation: $75,000 - $100,000 (commensurate with experience)
- Website: https://www.gomiddleman.co/
How to apply
Apply through LinkedIn and answer the short screening questions. In your note, tell us why you’re the best when it comes to building amazing client/brand relationships.
