Executive Assistant
About the role
Job
043153
Department Code
11001-4406
Department
SU Global
Job Title
Executive Assistant
Location
Syracuse, NY
Campus
Syracuse, NY
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$65,000 - $68,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S5
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Unionized Position Code
Not Applicable
Job Description
Syracuse University is building something new. We’re launching SU Global to reimagine how we support and scale accessible online pathways for non-traditional learners, in a dynamic, innovative, and data-driven environment. That means rethinking how we work.
This role requires on-campus presence because the best ideas emerge from real-time collaboration, the mentorship that happens in hallways, and the spontaneous problem-solving that defines startup culture. You’ll work non-traditional hours when needed – evening and weekend coverage, whatever it takes to deliver the best-in-class experience.
We’re looking for team members who thrive in:
- High-energy, in-person environments where innovation happens face-to-face
- Flexible scheduling that follows student needs, not the clock
- Startup intensity within a world-class university structure
We’re not looking for people who want a job. We’re looking for builders who want a mission.
The Executive Assistant provides executive-level administrative support to the SVP for Business Development and the Executive Director, Operations, serving as a key liaison between these leaders and external partners, university leadership, and the broader university community. This includes managing high-level scheduling, travel coordination, and executive priorities, coordinating external partnership and business development activities, and engaging external constituents such as corporate partners, community leaders, prospective institutional partners, and other internal and external stakeholders. The Executive Assistant works independently, exercises sound judgment representing both leaders in external-facing interactions, anticipates issues, solves problems effectively, and manages unit-wide strategic projects while maintaining confidentiality. The Executive Assistant works closely with the Office Coordinator to ensure administrative continuity across the unit, focusing primarily on higher-level, external-facing priorities for the SVP, Executive Director, and SU Global business development activities. The Executive Assistant works in a high-pressure, fast-paced, time-sensitive environment while projecting a professional, relationship-focused demeanor representing SU Global leadership externally.
Education and Experience
Bachelor ’s degree and a minimum of 7 years of practical administrative and project management work experience in a business or higher education environment.
Skills and Knowledge
Ability to exercise independent judgement and discretion. Exceptional demonstrated organizational and interpersonal skills, including diplomacy, tact, discretion, and confidentiality. Demonstrated ability to independently organize workload and manage time with minimal supervision. Demonstrated ability to solve problems and pivot quickly in a fast-paced environment. Knowledgeable and proficient with MS Office, Teams, Excel, PowerPoint, and Word. Team player mindset, ability to create and maintain strong working relationships with all university departments. Excellent oral and written communication skills demonstrated success in managing multiple priorities and projects. Accuracy and attention to detail are essential.
Responsibilities
- Serve as a primary liaison for the Senior Vice President and the Executive Director, Operations with external partners, business development contacts, community leaders, and institutional stakeholders. Support cultivation and coordination of external partnerships and business relationships and prepare related correspondence and briefing materials.
- Manage executive calendars and scheduling priorities for primarily the Senior Vice President as well as the Executive Director, Operations, coordinating regularly with internal university leadership, faculty, staff, and other departments to align schedules, secure meeting space, and resolve conflicts. Coordinate complex travel arrangements for business development engagements.
- Serve as a key point of contact for day-to-day coordination between SU Global leadership offices and internal SU stakeholders, including university leadership, faculty, students, and staff, ensuring timely follow-through on requests and inquiries.
- Assist with management of unit-wide strategic projects on behalf of both leaders, coordinating with internal departments as needed. Coordinate budget and expenses related to business development and operational activity with advisement from the Director of Administration & Budget.
- Execute special projects assigned by the Senior Vice President or Executive Director, Operations. Maintain availability for calls and actions outside of standard business hours as needed.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
