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Greeter- Reagan Airport

National Car Rental
Onsite / United StatesFull time
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About the role

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This position pays $18.50 / hour and is located at the Reagan Airport (DCA) - 2500 National Ave Parking 1, Arlington, VA 22202.

We Offer

  • Paid time off
  • Consistent full time 40 hour per week schedule
  • Employee discount
  • 401k retirement savings plan
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedules Available

  • Sunday: 4:30pm - 1:00am
  • Monday: OFF
  • Tuesday: OFF
  • Wednesday: 3:30pm - 12:00am
  • Thursday: 3:30pm pm - 12:00am
  • Friday: 4:30pm - 1:00am
  • Saturday: 4:30pm - 1:00am

or

  • Sunday: 3:00pm - 11:30pm
  • Monday: 3:00pm - 11:30pm
  • Tuesday: OFF
  • Wednesday: OFF
  • Thursday: 2:00pm-10:30pm
  • Friday: 2:00pm-10:30pm
  • Saturday: 2:00pm-10:30pm

Responsibilities

Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hangtag information is completed correctly.
  • Maintain clean low mileage fleet mix requirements.
  • Maintain Emerald Aisle for cleanliness.
  • Thank member for their business.
  • Provide upgraded vehicles on request.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must have at least 1 year experience in sales, customer service, leadership or management

  • Leadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service

  • Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation

  • Must have satisfactory background check inclusive of employment reference, education and social security.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

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