Back to jobs

Operations Engineer - EMS/GMS Operations

Onsite / United StatesFull time
Apply

About the role

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

The Operational Technology (OT) Engineer works at FirstEnergy's Transmission or Distribution Control Center with a team of analysts and engineers in support of the Energy Management System (EMS) and Distribution Management System (DMS). The systems are critical, real-time, 7x24 applications that monitor and control the flow of power across the FirstEnergy transmission and distribution systems.

This position’s base reporting location can be Greensburg, PA; Akron, OH; Reading, PA; or Fairmont, WV. The position can be worked primarily remotely with occasional (1-2 days/week) work on-site.

Responsibilities Include:

  • Providing primary maintenance and support of the EMS and DMS network application toolset (network model, state estimator, powerflow, and contingency analysis).
  • Understanding the business functions to provide optimal solutions that are scalable, reliable, and cost effective.
  • Providing technical leadership and support for the advanced power system applications.
  • Managing & testing software, software configurations, and providing system database support; maintaining integrations and interfaces between systems.
  • Managing schedules and coordinating modeling changes following established department procedures
  • Providing engineering technical expertise to ensure the operational reliability of SCADA and real-time network analysis tools.
  • Maintaining the dispatcher training simulators
  • Maintaining the ICCP database for real-time data exchange with FE’s regional Transmission Operator, PJM.
  • Acting as a liaison between OT, operations, and engineering functions.
  • Supporting the development and maintenance of wide-area visualization operator tools
  • Assisting in the creation of system documentation, version release notes, and training material. Conducting presentations and training as needed
  • Developing a solid understanding of processes in FirstEnergy’s Power Delivery line of business, keeping up with developments in the electric utility industry at large, and being able to speak the language of the business.

Qualifications include:

  • Bachelor of Science degree in Electrical Engineering (BSEE) from an ABET accredited institution is required. Acceptable alternatives are:

    • (1) a Professional Engineer’s (PE) License
    • (2) a Bachelor of Science in Electrical Engineering Technology from an ABET accredited institution
    • (3) a Bachelor’s degree in Electrical Engineering or technical field of study (non-ABET) plus an advanced degree in Electrical Engineering from a university with an ABET accredited Bachelor’s program.
  • Solid computer skills with competency in Microsoft Office products (particularly Word, Excel, and PowerPoint). Computer programming ability (including SQL) considered a plus.

  • Excellent oral and written communication skills, and strong interpersonal skills to work effectively with people at all levels and with varying backgrounds.

  • Detail-oriented, accurate, and able to understand and interpret complex technical information.

  • Demonstrated ability to effectively prioritize and plan work, work on multiple concurrent tasks, and meet deadlines.

  • Ability and willingness to work flexible hours and be available for call-in and after-hours support (7x24 operations) as needed.

Preferred Qualifications:

  • Familiarity with relevant utility operations (transmission, distribution, generation)
  • Familiarity with power flow and other engineering simulation software
  • Previous SCADA and/or engineering experience
  • Demonstrated analytical skills to effectively resolve technical problems.
  • Data communications and networking skills/knowledge

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team

Search the jobs. Check the details. Make your move.

Compare recent openings by location, work format, pay, and experience level in one place.

Explore jobs
Smiling man pointing at a “Job offer!” notification on his phone

Excellent

Rated 4.8 out of 5 based on 617 reviewsTrustpilot

by Megan F.

Job seeker

The filters made it easier to see roles that actually matched the way I want to work. I could compare options without opening dozens of tabs.

by Daniel B.

Developer

I liked being able to narrow the search to remote roles and check the requirements before taking the next step.

by Rachel A.

People operations

The listings are easy to scan. Work format, location, and experience level are right where I expect them.

by Marcus H.

Data analyst

Salary and location filters helped me focus on roles that were worth a closer look.

by Aisha K.

QA engineer

I found the job details clear and useful. It was simple to see which skills mattered for each role.

by Olivia G.

Support specialist

The search felt straightforward, and I could quickly switch between different kinds of jobs.

by Kevin T.

Account manager

It is easy to revisit roles that fit my experience. I would like to see even more openings in my area.

by Sophia R.

Product designer

I could check work format and salary before reading the full description. That made my search feel much clearer.

by Hannah S.

Project coordinator

The job pages put the important details together, so I knew what to expect before deciding to continue.

by Victor A.

DevOps engineer

The remote filter is useful and the listings are quick to scan. A few more country options would make it even better.

by Brandon L.

Job seeker

After a break from work, a simple search and clear filters helped me start looking again without feeling overwhelmed.

by Jessica M.

Marketing coordinator

The search is straightforward. I can move from a short result to the full role description in one click.

by Christopher H.

Operations manager

I like seeing salary, location, and experience level next to each role. It saves time when comparing openings.

by Ethan M.

Sales representative

The layout is clean and the job cards are easy to read. I am looking forward to a larger selection of listings.

by David R.

Support specialist

I found the different work formats easy to browse and could quickly open roles that matched my schedule.

Frequently asked questions

Answers about finding your next role

What can I search for?

Search by job title or keyword, then browse remote, hybrid, and onsite openings in one list.

Where can I find remote jobs?

Browse remote openings on Remote Amigo. Search by job title or keyword, then choose Remote in the work format filter. Check each listing for location or country requirements.

How do I narrow the results?

Choose a country, work format, minimum annual salary, and experience level. You can change or clear the filters at any time.

What will I see on a job page?

Each listing shows the role, company, location, work format, salary when available, skills when provided, and a job description.

Do I need an account to browse jobs?

No. You can search and read the available listings without signing in.

Does this site submit job applications for me?

No. You can search and review listings here. The Apply button starts the job preference quiz; it does not submit an application to an employer.

Where do the jobs come from?

Listings are imported from public job feeds and job sites. Job details may change at the original source, so confirm the latest information before applying.

How recent are the listings?

Search results include listings with a publication date in the last 30 days. If a source provides no publication date, the import date is used; the actual posting may be older.

Can I search for remote jobs only?

Yes. Select Remote in the job type filter to show remote listings. You can switch to Hybrid or Onsite whenever you want.

What is the difference between remote, hybrid, and onsite?

Remote roles are intended to be done away from an office. Hybrid roles combine remote and office work. Onsite roles are based at a workplace. Always read the listing for its exact location requirements.

Can I filter jobs by country?

Yes. Choose a country in the search form to narrow the listings. A remote role may still have country restrictions, so check its description before applying.

Why do some jobs have no salary listed?

Some listings do not include pay information. We show a salary when it is available and leave it out when it is not provided.

Is the salary filter a monthly or annual amount?

The minimum salary field uses US dollars per year. It filters listings that have comparable salary information.

Can I change or clear my search filters?

Yes. Change the keyword, country, job type, salary, or level in the search form. You can clear individual fields and run a broader search again.