Charter Sales Representative
About the role
Charter Sales Executive – Private Aviation & High-Ticket Sales | Remote
Position Type: Full-Time, Remote
Working Hours: EST + Rotating On-Call Coverage
About the Role
At Pavago, one of our clients is hiring a Charter Sales Executive to manage inbound private aviation inquiries, build relationships with high-net-worth clients, and convert opportunities into high-value charter bookings.
This is a relationship-driven, high-ticket sales role — not transactional or high-volume cold sales. You’ll own the client journey from initial inquiry through booking and post-flight follow-up while delivering a polished, white-glove experience.
If you have strong sales instincts, thrive around premium clientele, and know how to build trust quickly, this role is for you.
What You’ll Own
Private Jet Charter Sales
- Manage and respond quickly to inbound charter inquiries
- Convert qualified opportunities into closed bookings
- Understand client travel requirements and recommend tailored flight solutions
- Guide clients through aircraft selection, pricing, and booking
- Maximize revenue while maintaining premium service standards
- Follow up consistently to move opportunities toward close
High-Net-Worth Client Relationships
- Build trusted relationships with high-value and repeat clients
- Deliver personalized, white-glove communication
- Manage the experience from inquiry → booking → flight → follow-up
- Anticipate client needs and proactively address questions or concerns
- Drive repeat business through exceptional service
Charter Coordination
- Present suitable aircraft and flight options based on client requirements
- Communicate pricing, logistics, and booking details clearly
- Coordinate closely with internal teams to ensure seamless execution
- Provide timely updates throughout the booking and travel process
CRM & Pipeline Management
- Maintain accurate records in Salesforce or similar CRM platforms
- Track opportunities, bookings, follow-ups, and client interactions
- Maintain clear pipeline visibility and organized client records
- Ensure no high-value opportunity falls through the cracks
On-Call Client Support
- Participate in a rotating on-call schedule
- Respond professionally to time-sensitive charter requests
- Remain calm and solutions-focused when plans change quickly
- Help maintain reliable client coverage outside standard hours when scheduled
Requirements
- Proven experience in sales, high-ticket sales, or relationship-driven client-facing roles
- Strong closing and relationship-building ability
- Excellent written and verbal English communication
- Professional, polished communication style suitable for high-net-worth clients
- Strong follow-up and organizational skills
- CRM experience, including Salesforce or similar platforms
- Ability to work independently in a remote environment
- Comfortable working EST hours and participating in rotating on-call coverage
Nice to Have
- Private aviation or charter sales experience
- Luxury travel, hospitality, concierge, or premium-service sales background
- Familiarity with Avinode or similar charter platforms
- Understanding of private jet models, cabin configurations, and aircraft capabilities
- Knowledge of Part 135 operations
- Familiarity with cryptocurrency transactions
What Success Looks Like
- Strong inquiry-to-booking conversion rates
- Consistent charter revenue generation
- Fast response times to client inquiries
- High client satisfaction and repeat business
- Strong relationships with high-value clients
- Accurate CRM and pipeline management
Interview Process
- Initial Phone Screen
- Spark Hire Video Interview
- Recruiter Interview
- Client Interview
- Offer & Onboarding
Apply Now
If you have experience selling high-value services, excel at building lasting client relationships, and can deliver the level of responsiveness and professionalism expected in private aviation and luxury travel, we’d love to hear from you.
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